Reminders

Why can’t I hear my timer alert/reminder alarm?

If you see the notifications and timer messages, but not hear them, it is probably due to your device’s notification/ringer volume settings.

First, check that your phone’s mute switch is not turned on.  HomeRoutines respects the mute, because having your reminders going off in the middle of school assembly adds unneccessary excitement to your day. (Ask me how I know)

Second, check your settings:

  1. Open the Settings app
  2. Scroll down to “Sounds” and touch it.
  3. Check the volume under “Ringers and Alerts”

Thirdly,  make sure HomeRoutines is allowed to play sounds on your device.  The Notification Center, in your device’s Settings app, tells apps what sorts of reminders you want them to be able to give you.

Instructions on how to do this differ depending on your version of iOS

IOS 7

Open the Settings app, then select “Notification Center”.

Scroll down ’til you find HomeRoutines – either under the “Include” list or the “Do not Include” list.
– Tap on it
– Check that the Alert Style is set to “Alerts”
– Check that the switch is turned on for “Sounds”

Earlier versions
Open the Settings app, then select “Notifications”.
Scroll down, and you’ll probably see HomeRoutines in the “Not in Notification Center” section.
Tap HomeRoutines
– turn on “Notification Center”,
– set the Alert Style to “Alerts”,
– turn on “Sounds”
– turn on “View in Lock Screen”.

Why aren’t my reminders appearing?

There are two possible causes for this. The first is that, because you can run HomeRoutines on more than one device, you are able to switch reminders off on one of them (so you don’t have every device in the house reminding you it’s time to pack the lunchboxes)

How to check this:
1) Tap “Help and Settings” at the bottom of the home screen
2) Tap “Settings”
3) Ensure that the switch for Reminders is set to On.

The second possible reason may be that your local notifications for the app are switched off.

How to fix this:
1) Open your device’s Settings app
2) Tap “Notifications”.
3) Scroll down, and you’ll probably see HomeRoutines in the “Not in Notification Center” section.
4)Tap that line, then turn on “Notification Center”, set the Alert Style to “Alerts”, turn on “Sounds” and turn on “View in Lock Screen”.