Browse: Home » Blog » Known bugs

Known bugs

Task box bug after iOS 7 update.

Published by Rosie on September 21, 2013

Bug in cell expanding in iOS7

 

We’re aware that there is a least one bug that affects HomeRoutines after  you upgrade to iOS 7.

We had used some magic in the text cells for tasks, which allowed them to grow taller and fit more lines of text.

Unfortunately, some aspects of the way iOS 7 handles text fields have stopped this from working. As a result, you can’t read tasks longer than two lines long. Poop.

We are working on an update to fix this, of course.

If you find any other bugs that seem to have appeared after the update, do please let us know.

Thank you!

Filed under: , , ,

Bug fix for iPad version 2.0.4

Published by Rosie on June 20, 2012

An update for the iPad version of HomeRoutines was released to the store yesterday, fixing a crashing bug. Unfortunately, we managed to introduce a new bug while fixing the old one.

Due to this bug, if you open HomeRoutines for iPad in portrait orientation, the Home button won’t be visible.  Fortunately, if you rotate your iPad to landscape, the Home button will reappear, and will stay there after you rotate back to portrait.

We have also submitted an urgent update  to Apple to fix this, and it should be available within a couple of days.

Filed under: ,

How to fix the Timer and Reminders (not working after iOS 5 update)

Published by Rosie on November 8, 2011 2

Unfortunately, Apple included a bug in the upgrade to iOS 5.  This turned off local notifications for most apps, including ours, which means that the timer doesn’t work properly if you exit the app, and your routine reminders will not be working. This only affect customers who upgrade from iOS 4, not for new installations on iOS 5.

Here is how you can fix this by switching notifications back on for HomeRoutines.

  1. Open the Settings app
  2. Select “Notifications”.
  3. Scroll down to the “Not in Notification Center” section.
    You’ll probably see HomeRoutines in there.
  4. Tap the HomeRoutines line to enter its settings.
    • Turn on “Notification Center”
    • Set the Alert Style to “Alerts”
    • Turn on “Sounds”
    • Turn on “View in Lock Screen”

Sorry for the hassle – but it seems like there’s nothing we can do to correct this for existing customers who upgrade to iOS 5.0 at the moment except ask them to manually fix it. Apple are working on a fix, though.

Please let us know if we can help with anything else.

Filed under: , , and Tagged:

HomeRoutines 2.0.2 Release – Available now

Published by Rosie on September 16, 2011

Our latest update,  HomeRoutines 2.0.2 is available now. Thanks to everyone who has sent us feedback and reports of the app misbehaving – it helps us get to the bottom of these pesky bugs.

Added Syncing for users of old iPod Touches and iPhones running  iOS 3.1

When we released syncing in HomeRoutines 2.0, we only made that feature available to people whose devices were running iOS 4 or later. iOS 4 is a free upgrade for all devices, except for the iPod (1st Generation) and the original iPhone.

While we were testing the 2.0 update,  we felt that on these older devices, syncing was too slow. We were also concerned  that the app could not automatically sync when you exited, only when the app opened and when it was running.

However, we have received quite a few messages from people who want syncing to work on their older devices, so we have changed our mind and enabled syncing for these devices in HomeRoutines 2.02.

iPad users aren’t affected by this change, because HomeRoutines for iPad 2.0 and later requires the free the iOS 4.2 update. If you’re still running iOS 3.2 on your iPad 1, please do upgrade. iOS 4 fixes many bugs, and runs great on the iPad 1.

Fixed Bug: Saving Problems on 2nd Gen iPod Touch, and iPhone 3G

We’ve discovered a bug which specifically affects users with the iPod touch (2nd generation) and the iPhone 3G, who have registered for My.HomeRoutines. This bug can prevent recent changes being saved if you exit the app by pressing your device’s home button. We’ve fixed this bug in HomeRoutines 2.0.2.

In the meantime, press the power/lock button at the top of your iPod touch (2nd generation) or iPhone 3G when you’re done making changes in HomeRoutines, and your changes should be saved correctly.

We’d like to apologize to anyone affected by this bug.

Other Improvements

Version 2.0.2 also makes syncing faster, makes star reset when using syncing more reliable, and fixes a bunch of other bugs.

If you do have any problems with the app, please contact us at support@homeroutines.com. We’re happy to help.

Filed under: , ,

Known Issue: errors caused by moving rooms between zones

Published by Rosie on August 28, 2011

Update: we’ve now resolved this problem on the server — you can move and edit your rooms without any problems now. If you’ve had some problems with this in the last couple of days, and the app doesn’t seem to be syncing now, then drop us a line at support@homeroutines.com, and we’ll get you going again.

We have become aware of a bug that occurs when you move rooms between zones in the app. Because of an error in the way that the syncing works, you can end up with unexpectedly duplicated or deleted rooms, and this can also cause HomeRoutines to crash.

We apologize for this bug, and recommend that you avoid moving rooms between zones for the time being.  We are working on the code on the syncing website to fix the bug, today, and will keep you posted.

Thanks to everyone who reports bugs to us – it helps us track them down and fix them as quickly as possible.

Filed under: ,